Arbitration/ADR

Research & Studies

• Consumer Arbitration Before the American Arbitration Association: Preliminary Report
  Searle Civil Justice Institute  |  March 11, 2009
  
  
• Analysis of California Consumer Arbitration Data
  Institute for Legal Reform  |  July 14, 2008
  
  

  This memorandum was prepared to summarize the results of certain analyses performed with respect to National Arbitration Forum (“NAF”) data disclosed pursuant to California Code of Civil Procedure 1281.96. These analyses focus on disposition statistics of NAF cases and make use of a data set also used by Public Citizen in the paper “The Arbitration Trap: How Credit Card Companies Ensnare Consumers,” published in September 2007.

   

• Arbitration - A Good Deal for Consumers: A Response to Public Citizen
  Institute for Legal Reform  |  April 2, 2008
  
  The group Public Citizen recently released a report entitled “The Arbitration Trap: How Credit Card Companies Ensnare Consumers (September 2007)." At bottom, the Report claims to show how arbitration is “stacked against consumers” and is “rife with problems for consumers.”  There is only one little problem with the Public Citizen Report – it is wrong, both on the facts and in its ultimate conclusions. This white paper provides lawmakers and their staffs with a counterpoint to the Public Citizen Report and sets forth the case, grounded in empirical research, for why arbitration is a good deal for consumers.
• Key Findings from a National Survey of Likely Voters
  Institute for Legal Reform  |  April 2, 2008
  
  

  On behalf of the Institute for Legal Reform, Public Opinion Strategies and The Benenson Strategy Group conducted a national telephone survey of 800 registered voters who say they are likely to vote in the 2008 election. The survey was conducted December 17-20, 2007 and has a margin of error of + 3.5%.

   

• Statement of Ethical Principals
  National Arbitration Forum  |  August 8, 2006
  
  
• Comparing Arbitration and Court Litigation Outcomes
  Metropolitan Corporate Counsel  |  July 6, 2006
  
  
• State Enforcement of Arbitration Agreements
  Institute for Legal Reform  |  July 1, 2006
  
  
• Arbitration: Simple, Cheaper, and Faster Than Litigation
  Institute for Legal Reform  |  April 6, 2005
  
  
• Mediating and Arbitrating Healthcare Disputes
  National Arbitration Forum  |  January 1, 2005
  
  
• Arbitration: An Alternative to Lawsuits
  The Heartland Institute  |  May 1, 2004
  
  
• Comparing Litigation and Arbitration of Employment Disputes: Do Plaintiffs Better Vindicate their rights in Litigation?
  American Bar Association Litigation Section Conflict Management, Vol. 6, Issue 3  |  December 17, 2003